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We have already discussed how Marketing and Sales can benefit from using CRM. In this article we will look at the impact on Customer Service in a business. Customer…
Welcome to this discussion on what CRM can do for a business. Today we will look at how CRM can impact the sales process. As we saw on the…
Welcome to this discussion on what CRM can do for a business. Today we will look at some of the ways CRM can impact marketing in a business. Marketing…
Welcome to this discussion on what CRM can do for a business. We start with the basic question, ‘What is CRM?’ There are any number of definitions out there,…