Microsoft and CRM Online are uniquely suited to partner with you on your journey.
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Amongst its devastation, COVID 19 has forced change on everyone.

Modern leaders have realised that organisations able to adapt to this change need a sound business structure and processes, motivated staff, and integrated technologies to modernise and build a stronger, more agile and resilient business.

Microsoft solutions offer unique technologies to help growing companies to overcome some of these challenges read more

CRM Online have been delivering transformational change to businesses across the global and offer a simple one-stop opportunity to help you achieve your vision for your business.

Dynamics for Sales

No business can survive without sales, so it is imperative to provide easy to use sales tools to your teams to help them:

  • Focus and engage with the right customers anytime/anywhere through clear and process driven sales pipelines
  • Make swift informed decisions based on real-time data and emerging trends, deal insights and relationship analytics
  • Shorten sales cycles with predictive insights and better integration with marketing
  • Improve operational efficiency with familiar and integrated tools for communication

Sales Features →

Dynamics for Marketing

Identifying, Acquiring and Retaining profitable clients begins with powerful marketing

  • Deliver personalised multichannel messaging to generate targeted leads
  • Nurture leads more effectively with marketing automation
  • Target more precisely with an AI-driven strategy
  • Effective use and compliance of Unified Data

Marketing Features →

Dynamics for Customer Service

Keep your customers happy by increasing support efficiency

  • Improve customer retention by delivering positive customer experience
  • Capture and respond quickly to customer issues
  • Provide easy to use tools for support staff
  • Ensure complete 360 degree view of client so that they can be fully supported

Customer Service Features →

Dynamics for Field Service

Increase operation efficiency with field service tools

  • Manage and make available your valuable support resource efficiently
  • Provide efficient and easy to use support tools and data to your field based resources
  • Improve operational efficiency by effectively connecting remote based staff with office-based staff and data

Field Service Features →

Dynamics for Finance

A powerful suite of tools for finance management

  • A modern financial system with prebuilt tool to help monitor the financial health of your global business
  • Automate financial processes such as billing to improve productivity
  • Flexible rules-based chart of accounts and dimensions for a global business
  • Configuration for regulatory and tax reports

Finance Features →

Dynamics for Operations

Tools for the other essential elements for a smoother operation

  • Supply Chain Management
  • Project Operations
  • Human Resources

Operations Features →

Dynamics for Business Central

Integrated Suite of Applications for SMEs

  • Cloud based apps to connect processes across the organisation
  • Marketing, Sales, Service, Manufacturing & Finance
  • Full featured single solution
  • Choose from Business Central Essentials or Premium

Business Central Features →

Dynamics for Commerce

Increase sales by improving your customers shopping experience

  • Personalise shopping experience across physical and digital channels
  • Tools to build and run an e-commerce business
  • A scalable solution for fast growing businesses
  • Security standards for global compliace

Commerce Features →

About CRM Online

We are an international team of Business Performance specialists who deliver down-to-earth consultancy and implementation of joined up business systems and processes to companies who are passionate about fast and profitable growth as we are.

We promote a fresh look at where your business is now, where you would like it to be, and how best to achieve that through the use of innovative and affordable technologies and business strategies. Our unique approach builds on the needs of business owners and CEOs for a common sense approach to running and growing a profitable business that will give them a competitive edge. What you will find is that we don’t talk jargon – what we offer is no-nonsense practical business advice and technology solutions to help you realise your vision for your company.

Strategic Starter Programmes

CRMO are offering a unique value proposition to help you implement an end-to-end solution to keep implementation costs low but start getting returns quickly.
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  • Help you analyse and agree quick business wins that will give your company the quickest returns

  • Choose the best and most affordable combination of tools to help improve productivity

  • Keep implementation times short and affordable so that results can be seen quickly

  • Arrange for strategic reviews for future plans and growth – i.e. align your vision and goals with systems and tools for your business needs.


0203 7622 312

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CRM Online
St Johns Innovation Centre
Cowley Rd

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