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Dynamics 365 Business Central capabilities

Learn how to collaborate more effectively with your sales, service, project, and operations teams.
Guarantee business continuity by utilising a cloud solution that connects sales, service, finance, and operations teams to assist them in adapting faster and delivering results.
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Dyanmics 365 Business

ESSENTIALS

  • Unlimited users
  • Unlimited number of companies
  • Multi-environment
  • Finance management
  • Sales and marketing
  • Sales and delivery
  • Purchasing and payables
  • Stock
  • Supply planning and availability
  • Project management
  • Warehouse management

Dyanmics 365 Business

PREMIUM

  • Unlimited users
  • Unlimited number of companies
  • Multi-environment
  • Finance management
  • Sales and marketing
  • Sales and delivery
  • Purchasing and payables
  • Stock
  • Supply planning and availability
  • Project management
  • Warehouse management
  • Service management
  • Manufacturing

Capabilities

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Take your business on the go

Work anywhere your business takes you, with full capabilities on desktop, tablet, or mobile, on-premises or in the cloud, and across Windows, Android, and iOS devices.
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Choose between cloud or on-premises deployment

Eliminate organisational silos with a single comprehensive solution that runs where you need it and provides the same user experience regardless of deployment method.
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Prepare for growth

Scale and perform as you grow by leveraging modern cloud-based technologies such as machine learning, IoT, and mixed reality to help you adapt to market dynamics.
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Store and send data all over your systems

Take complete control of your mission-critical business data and help safeguard it from illegal access with automatic Microsoft datacenter encryption.
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Enhance the solution by incorporating industry-specific apps

Get purpose-driven extra features from the Microsoft AppSource business applications marketplace to suit your specific vertical or business needs.
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Customize the software to meet your requirements

Receive Support for 25 languages, localization, and no-code user interface changes. Solutions can be extended using Microsoft Power Apps, Power Automate, and Power Virtual Agents.
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Gain insights within the flow of business

With real-time dashboards and KPIs for each user role, you can access business intelligence when and where you need it.
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Encourage continuous process optimization

Improve outcomes and productivity by guiding employees through workflows with real-time system suggestions based on historical data.
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Automating process and workflows

Improve performance with simple workflows, audit trails, enterprise-level security, and AI.
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Integrate your data with Microsoft 365

Connect your company’s data to productivity tools like Microsoft Outlook and Excel to improve customer and employee experiences, such as quote-to-cash workflow.
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Respond to inquiries rapidly

Install the Business Central app in Microsoft Teams to share business data within your Teams chats to stay connected and simplify work.
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Take charge of your financial data

With the late payment–prediction extension, you can better manage your cash flow, bank reconciliations, fixed assets, budgeting, and project costing while also shortening cycle times.
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Expand into international markets

Support is easily available for multiple currencies, exchange rates, consolidations, intercompany transactions, and localised tax regulations.
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Expedite financial closing and reporting

With connected general ledger, accounts receivable, payables, and fixed assets data, you can shorten month- and year-end closing times. Using Power Automate, you can streamline approval workflows.
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Keep track of financial performance

To get real-time cash flow, identify financial patterns, analyse trends, and improve business planning, use built-in reports, Excel, or Microsoft Power BI, as well as unlimited data dimensions.
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Make smarter financial decisions

Connect reports, charts, and Power BI data from accounting, sales, purchasing, and inventory teams to gain accurate insights and make confident financial decisions.
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Classify leads based on their revenue potential

Throughout your sales cycle, keep track of customer interactions and receive advice on the best upsell, cross-sell, and renewal opportunities.
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Provide flexible pricing and discounts

Develop pricing and discount structures that are flexible for individual customers and groups of customers.
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Keep your promises to customers

Keep track of customer agreements for quick access to information such as prices, discounts, delivery dates, product availability, and fulfilment status.
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Keep improving your cash management

Rise your cash flow by rightsizing inventory and maximising asset capitalization lifespan and governance.
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Ease the transition from sales to service

Instantly register shipped goods as service items and keep all relevant information in one place so that both sales and service teams can respond to inquiries quickly.
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Keep track of customer returns and repairs

Provide full replacements or simple repairs with parts and labour charges combined in a single service order. Increase customer loyalty by providing spare equipment to customers who are waiting for service.
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Keep your service promises

Assign personnel to work orders efficiently and gain an overview of service tasks and workloads. Keep track of service agreements in order to provide dependable service to your customers.
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Deliver improved accounting and costing

Improve project management by utilising timesheets, advanced job costing, and reporting. Create and revise detailed budgets to ensure project profitability.
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Enhance resource levels

Plan capacity and sales to manage resource utilisation. Track customer invoicing against order and quote costs, whether planned or actual.
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Project insights can boost profitability

Real-time business intelligence on project status, profitability, and resource utilisation metrics is available.
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Increase supplier engagement

Improve your supplier relationships and convert the best offers into orders. Process governance and approvals ensure compliance with internal and external policies.
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Get a complete picture of your inventory

For inventory items, use the same or different costing methods, and easily move items between locations to control the quantity on hand using cycling counting.
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Estimate stock replenishment

Replenish inventory based on actuals, demand, and availability, and use built-in intelligence, sales forecasts, and expected stock-outs to generate purchase orders automatically.
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Enhance storage facility organisation

Configure bins and zones in Business Central to correspond to the layout of your warehouse, including racks and shelves.
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Standardise receiving and capacity

To determine the best placement of items based on type, size, and bin capacity, use a template.
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Accelerate docking and shipping

Make the most of your space and the picking process. By enabling cross-docking, you can speed up shipments and reduce friction.
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Connect customers and operations

To better fulfil your customers’ orders, use real-time data on each item’s zone, bin, and quantity.
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Create within supply and capacity constraints

Even in agile and complex environments, implement manufacturing processes according to plan.
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Make detailed material bills

Raw materials, subassemblies, or resources are defined as a bill of materials that comprises a finished product or a kit.
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Assist with made-to-order assembly

During assembly-to-order processes, capture special requirements in a bill of materials and pull directly from the quote and sales order.
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Make use of production orders or more complicated processes

Consumption and output should be recorded across multiple bills of materials and routes. Reconcile any scrap or differences in consumption and output.

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